:root{--bg:#f5f5f7;--surface:#fff;--surface-2:#f0f0f3;--line:#e3e3e8;--text:#1d1d1f;--text-2:#5f5f66;--text-3:#8e8e95;--ink:#0b0b0e;--accent:#f4f1ec;--danger:#e5484d;--danger-bg:#fdecec;--ok:#1f9d55;--ok-bg:#e7f6ed;--warn:#b7791f;--warn-bg:#fdf5e6;--info:#2f6fde;--info-bg:#eaf1fd;--radius:12px;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased;font-family:Pretendard Variable,Pretendard,-apple-system,BlinkMacSystemFont,system-ui,sans-serif;font-size:14px;line-height:1.5}*{box-sizing:border-box}body{background:var(--bg);margin:0}button,input,select,textarea{font:inherit;color:inherit}a{color:inherit}h1,h2{letter-spacing:-.01em;margin:0}.num{font-variant-numeric:tabular-nums;text-align:right}.shell{min-height:100vh;display:flex}.sidebar{background:var(--ink);color:#e9e9ee;flex-direction:column;flex-shrink:0;gap:18px;width:220px;height:100vh;padding:22px 14px;display:flex;position:sticky;top:0}.brand{color:var(--accent);padding:0 10px;font-family:Instrument 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4px;font-weight:600}.dropdown{background:var(--surface);border:1px solid var(--line);z-index:10;border-radius:10px;min-width:160px;padding:6px;position:absolute;top:40px;right:0;box-shadow:0 8px 24px #00000014}.dropdown button{text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;width:100%;padding:8px 10px;display:block}.dropdown button:hover{background:var(--surface-2)}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px;display:flex}.page-header h1{font-size:22px}.page-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:18px}.card+.card{margin-top:16px}.grid>.card+.card{margin-top:0}.card-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.card-head h2{font-size:15px}.grid{gap:16px;display:grid}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.split{grid-template-columns:minmax(320px,2fr) 3fr;align-items:start;gap:16px;display:grid}@media (width<=1100px){.grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}.split{grid-template-columns:1fr}}.mt{margin-top:16px}.btn{color:var(--text);border:1px solid var(--line);background:var(--surface);cursor:pointer;white-space:nowrap;border-radius:9px;justify-content:center;align-items:center;padding:8px 14px;font-weight:600;text-decoration:none;display:inline-flex}.btn:hover:not(:disabled){background:var(--surface-2)}.btn:disabled{opacity:.45;cursor:not-allowed}.btn.primary{background:var(--ink);color:#fff;border-color:var(--ink)}.btn.primary:hover:not(:disabled){background:#2a2a31}.btn.danger{color:var(--danger);border-color:#f3c4c5}.btn.danger:hover:not(:disabled){background:var(--danger-bg)}.btn.small{padding:5px 10px;font-size:13px}.icon-btn{cursor:pointer;color:var(--text-2);background:0 0;border:0;font-size:22px;line-height:1}.link{color:var(--info);cursor:pointer;background:0 0;border:0;padding:0;text-decoration:underline}.tabs{background:var(--surface-2);border-radius:10px;gap:2px;padding:3px;display:inline-flex}.tab{cursor:pointer;color:var(--text-2);background:0 0;border:0;border-radius:8px;padding:6px 12px;font-weight:600}.tab.active{background:var(--surface);color:var(--text);box-shadow:0 1px 2px #00000014}.badge{white-space:nowrap;border-radius:999px;padding:2px 8px;font-size:12px;font-weight:700;display:inline-block}.badge-neutral{background:var(--surface-2);color:var(--text-2)}.badge-danger{background:var(--danger-bg);color:var(--danger)}.badge-ok{background:var(--ok-bg);color:var(--ok)}.badge-warn{background:var(--warn-bg);color:var(--warn)}.badge-info{background:var(--info-bg);color:var(--info)}.chip{background:var(--info-bg);color:var(--info);border-radius:999px;align-items:center;gap:4px;padding:4px 6px 4px 12px;font-size:13px;font-weight:600;display:inline-flex}.chip button{color:inherit;cursor:pointer;background:0 0;border:0;padding:0 4px;font-size:16px;line-height:1}.field{color:var(--text-2);flex-direction:column;gap:6px;margin-bottom:12px;font-size:13px;font-weight:600;display:flex}.field input,.field select,.field textarea,.inline input,.inline select,.page-actions select{border:1px solid var(--line);background:var(--surface);color:var(--text);border-radius:9px;padding:9px 11px;font-weight:400}.field 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var(--info)}.zoom{border-radius:10px;max-width:100%;max-height:70vh;margin:0 auto;display:block}.msg-photo{flex-direction:column;align-items:flex-start;gap:4px;display:inline-flex}.msg-photo-thumb{cursor:zoom-in;background:0 0;border:0;padding:0}.msg-photo-thumb img{object-fit:cover;border-radius:10px;width:120px;height:120px;display:block}.msg-photo-missing{opacity:.75}.dialog-backdrop{z-index:50;background:#0f0f1473;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.dialog{background:var(--surface);border-radius:16px;flex-direction:column;width:min(560px,100%);max-height:90vh;display:flex;box-shadow:0 20px 60px #0003}.dialog-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.dialog-head h2{font-size:16px}.dialog-body{padding:18px 20px;overflow-y:auto}.dialog-foot{border-top:1px solid var(--line);justify-content:flex-end;gap:8px;padding:14px 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20px;display:flex}.denied h1{font-size:17px}.denied p{margin:0}.denied-icon{background:var(--surface-2);border-radius:16px;place-items:center;width:56px;height:56px;font-size:24px;display:grid}.role-scopes{margin-bottom:14px;font-size:13px}.view-banner{background:var(--danger-bg);color:#b4262b;border-radius:12px;align-items:center;gap:8px;margin-bottom:16px;padding:10px 14px;font-weight:600;display:flex}.view-banner button{color:#7a3b3d;cursor:pointer;font:inherit;background:0 0;border:0;margin-left:auto;font-weight:500}.records-layout{grid-template-columns:320px minmax(0,1fr);align-items:start;gap:16px;display:grid}.records-layout>.card+.card{margin-top:0}.member-pick{background:var(--surface-2);border-radius:12px;justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;display:flex}.records-filters{flex-direction:column;gap:8px;margin:12px 0;display:flex}.records-filters input{border:1px solid var(--line);background:var(--surface);border-radius:8px;min-width:0;padding:8px 10px}.records-filters .inline input{flex:1}.room-list{flex-direction:column;margin:0 -18px;display:flex}.room{text-align:left;border:0;border-left:3px solid #0000;border-bottom:1px solid var(--surface-2);cursor:pointer;font:inherit;background:0 0;flex-direction:column;gap:4px;padding:12px 18px;display:flex}.room:hover{background:#fafafb}.room.selected{background:var(--surface-2);border-left-color:var(--ink)}.room-meta{color:var(--text-3);justify-content:space-between;gap:8px;font-size:12px;display:flex}.room-flag{color:var(--danger);font-weight:600}.records-gate{text-align:center;flex-direction:column;align-items:center;gap:12px;padding:48px 32px;display:flex}.records-gate h2{font-size:17px}.records-gate p{margin:0}.records-gate input{border:1px solid var(--line);border-radius:8px;width:min(360px,100%);padding:8px 10px}.timeline{flex-direction:column;gap:10px;padding-top:6px;display:flex}.sys-event{color:var(--text-2);background:var(--surface-2);text-align:center;border-radius:999px;align-self:center;padding:5px 12px;font-size:12px}.sys-event.flagged{background:var(--danger-bg);color:#b4262b}.line{grid-template-columns:84px 72px minmax(0,1fr);align-items:start;gap:10px;display:grid}.line-time{color:var(--text-3);font-variant-numeric:tabular-nums;padding-top:9px;font-size:12px}.line-who{text-overflow:ellipsis;white-space:nowrap;padding-top:8px;overflow:hidden}.line-text{background:var(--surface-2);white-space:pre-wrap;word-break:break-word;border-radius:14px;justify-self:start;max-width:80%;padding:9px 14px}.line.other .line-text{background:var(--accent)}.line.flagged .line-who{color:var(--danger)}.line.flagged .line-text{background:var(--danger-bg);color:#b4262b;outline:1px solid #f3b9bb}.line-text small{opacity:.75}.metric-sub{justify-content:space-between;gap:8px;display:flex}.change-up{color:var(--ok)}.change-down{color:var(--danger)}.change-same{color:var(--text-3);font-weight:600}.activity{margin:0;padding:0;list-style:none}.activity li{border-bottom:1px solid var(--surface-2);grid-template-columns:92px minmax(0,1fr) auto;gap:14px;padding:8px 0;display:grid}.preview-phone{border:1px solid var(--line);border-radius:14px;flex-direction:column;gap:8px;padding:12px 14px;display:flex}.preview-row{align-items:center;gap:8px;display:flex}.preview-body{white-space:pre-wrap;color:var(--text-2);max-height:160px;font-size:13px;overflow:hidden}.preview-popup{background:var(--surface);border-radius:18px;flex-direction:column;gap:8px;width:min(300px,100%);margin:14px auto 0;padding:18px;display:flex;box-shadow:0 10px 30px #00000026}.preview-actions{color:var(--text-3);border-top:1px solid var(--surface-2);justify-content:space-between;padding-top:6px;font-size:13px;display:flex}.preview-push{background:var(--surface-2);white-space:pre-wrap;border-radius:14px;flex-direction:column;gap:2px;margin:8px 0;padding:10px 14px;font-size:13px;display:flex}.choices{flex-wrap:wrap;gap:6px;margin-bottom:12px;display:flex}.choices.danger .choice{color:var(--danger);border-color:#f3c4c5}.choices.danger .choice[aria-pressed=true]{background:var(--danger);border-color:var(--danger);color:#fff}input.changed,select.changed{box-shadow:0 0 0 1px #f08c00;border-color:#f08c00!important}.was{color:#c46a00;font-size:12px;font-weight:600}tr.held td{background:#fdf5f5}